Advocacy Consultation
Overview
Hackney Council’s Commissioning Team, Health & Community Services are currently reviewing Advocacy services in the Borough to determine if they have delivered a good service and to plan ahead to ensure that services meet the needs of people in Hackney and deliver high quality services in the future.
What is advocacy?
Advocacy in all its forms seeks to ensure that people, particularly those who are most vulnerable in society, are able to:
- Have their voice heard on issues that are important to them.
- Defend and safeguard their rights.
- Have their views and wishes genuinely considered when decisions are being made about their lives.
Advocacy is a process of supporting and enabling people to:
- Express their views and concerns.
- Access information and services.
- Defend and promote their rights and responsibilities.
- Explore choices and options
Why your views matter
Hackney Council is consulting with service users and key stakeholders to gather views on advocacy services in the borough and to involve them in the planning of the shaping of future advocacy services.
We want to:
- Give people a real say in the services we offer and how we provide them
- Better adapt our services and processes to meet peoples’ individual needs
- Make sure we provide good quality services that are friendly, fair, useful and provide good value
- Make sure our services and processes support people’s dignity and independence
The purpose of this consultation is to evaluate the following services:
- Independent Mental Health Advocacy
- Independent Mental Capacity Act Advocacy
- Independent complaints Advocacy services
- Care Act advocacy
- Community Advocacy: Advocacy for all
Feedback from this consultation will be fed into the review and considered for future contracts for advocacy services.
Have your say on this consultation by completing the online survey by 24 June 2016. We will be also holding a public event about the consultation for anyone interested in finding out more on Monday 13 June at 11am - 1pm at the Tomlinson Centre, Queensbridge Road E8 3ND. If you wish to attend the public meeting, please e-mail advocacy.commissioning@hackney.gov.uk or call 020 8356 7522.
There will also be two drop-in sessions at the Hackney Service Centre, 1 Hillman Street E8 1DY on Wednesday 25 May from 2-4pm and Thursday 2 June from 2-4pm.
Events
-
Advocacy consultation drop-in
From 25 May 2016 at 14:00 to 25 May 2016 at 16:00We are holding a drop-in session for anyone who is interested in finding out more about the consultation at:
Hackney Service Centre,
1 Hillman Street
E8 1DY -
Advocacy consultation drop-in
From 2 Jun 2016 at 14:00 to 2 Jun 2016 at 16:00We are holding a drop-in session for anyone who is interested in finding out more about the consultation at:
Hackney Service Centre,
1 Hillman Street
E8 1DY -
Advocacy Consultation Public Event
From 13 Jun 2016 at 11:00 to 13 Jun 2016 at 13:00Tomlinson Centre,
Queensbridge Road,
Hackney E8 3ND
Please RSVP to advocacy.commissioning@hackney.gov.uk.
Areas
- All Areas
Audiences
- Citizens' panel
- Community groups/ organisations
- Faith groups
- VCS groups/ organisations
- Staff
- Electors
- Residents
- BME people
- Carers
- Service users
- Non-service users
- General public
- LGBT - Lesbian, gay, bisexual & transgendered people
- Men
- Women
- Older people
- People with disabilities
Interests
- Understanding views
- Gathering ideas
- Voluntary and community sector organisations
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