Libraries Partners Survey

Closed 25 Oct 2021

Opened 8 Sep 2021

Feedback updated 8 Jul 2022

We asked

We asked about your views on the Libraries Service in Hackney and your experience of working in partnership with or using the libraries service.

You said

The library partners survey received 31 responses from businesses, community groups, voluntary workers, and educational institutes.

Community groups and businesses valued the libraries and their role as a non-judgemental community venue, being able to provide a wide-ranging offer and access to digital resources and they valued the ethos of the service.

Residents told us that overall they are satisfied with library services, how much they value access to good quality collections of books and reading materials, and how important libraries are to them as trusted and safe spaces to provide lifelong learning opportunities and cultural and community events for all ages

We did

Through surveys, focus groups and schools competitions we spoke to over 8500 residents and stakeholders. 

We have produced a summary report and full public engagement report of the feedback to the library service review which is now available on the Hackney libraries website.
 

Overview

Have your say on improving Hackney’s Libraries - Call to action for businesses, local organisations, schools, institutions and community groups.

We’re carrying out a review of our libraries and the services delivered in them. This is to ensure our libraries are fit for the future and better meet the needs of all our communities. 

This survey is part of the Council’s Libraries Service review, which launched in April 2021 to provide a long-term strategy that will put libraries at the forefront of the Council’s relationship with residents and the cultural life of the borough.

It’s an exciting opportunity to hear from you about your vision for the future of our libraries. The feedback you provide will help us improve our services and work more effectively with our stakeholders and partner organisations such as yourselves. 

We would like to know your views on the Libraries Service in Hackney and your experience of working in partnership with or using the libraries service.  

The Council recognises that our eight local libraries are Hackney’s greatest assets, providing safe spaces for the whole community to read, learn, work, access support and get creative and inspired.

Each library plays an important role in supporting the individual needs of Hackney’s diverse communities, through the provision of books, magazines, newspapers, computers, wifi and a rich programme of activities delivered both online and in person.

Libraries work in partnership with local groups, businesses and organisations to support, host and promote the projects and activities partners are working on. Libraries also collaborate with partners to support income generation for projects and to actively consider whether local services can be integrated better to create greater impact for local people.

If you are a business, organisation, self-employed, school, charity, housing association or community group that works in Hackney, we would like to hear your views on how we can provide the best Libraries service we can for the benefit of everyone in the borough.

Thank you for taking the time to complete this survey. The survey will close on 25th October 2021.

Areas

  • All Areas

Audiences

  • Anyone from any background

Interests

  • Understanding views