We Asked, You Said, We Did

Below are some of the issues we have recently consulted on and their outcomes.

We Asked

We asked unpaid adult carers about what they think an excellent service for adult carers in Hackney would look like.

You Said

You told us your thoughts on what is working well, what the barriers are and what needs to be improved.

We Did

We have used this valuable feedback to shape the design of the new service to give carers a better service in the future.

We Asked

you to consult on our Pharmaceutical Needs Assessments (PNA) for the City of London and London Borough of Hackney.

You Said

we received one response, with no amendments to the PNA.

We Did

The PNA has now been published online, which you can view here: http://www.hackney.gov.uk/Assets/Documents/Pharmaceutical-needs-assessment.pdf

We Asked

How you travel to work and what we can to improve it.

You Said

87.5% of respondents travel to work by sustainable transport, while 12.5% drive to work. The main reasons stated for using a car are: quickest, more convenient and cheaper. The top four ways to encourage you to cycle are: better cycle routes, safer crossing/routes for cyclists, increased shower facilities at work and secure cycle parking.

We Did

We have since open applications for workplaces to apply for a grant of up to £1000 towards sustainable transport with the aim of addressing the reasons for not cycling. We also offer free cycle skills training for anyone that lives, works or studies in the borough. For more information visit: http://www.hackney.gov.uk/cycle-training.htm

We Asked

Hackney Council and Hackney Homes asked your views on the proposal to return the management of your home to the Council.

You Said

A total of 6,158 completed questionnaires were returned and processed (4,673 tenants and 1,483 leaseholders), representing an 18% response rate overall (excluding incomplete and duplicate forms and deadwood addresses). Overall, 56% of residents who responded support the proposals, and 14% oppose.

We Did

The Cabinet agreed on 26 January 2015 to the return of housing management functions from Hackney Homes Ltd to the Council at the end of the management agreement on 30 March 2016.

We Asked

all pharmacists in the City of London and the London Borough of Hackney to complete a survey of their pharmacy services and needs

You Said

we received 68 responses, which have been incorporated into the Pharmaceutical Needs Assessments

We Did

The Pharmaceutical Needs Assessments have been published here: http://www.hackney.gov.uk/Assets/Documents/Pharmaceutical-needs-assessment.pdf

We Asked

the public to fill out a survey on pharmacy services in the City of London and London Borough of Hackney

You Said

We received 836 responses, and the views of the public have now been incorporated into our Pharmaceutical Needs Assessments.

We Did

The Health and Wellbeing Board has produced its first assessment of pharmaceutical needs, which covers 2015-2018; http://www.hackney.gov.uk/Assets/Documents/Pharmaceutical-needs-assessment.pdf

We Asked

Do you have any comments on the proposed scheme or measures?

You Said

The consultation document is attached to this report for reference. Five hundred copies of the public consultation document were sent out to local residents and shop owners around the Morning Lane / Trelawney Estate Area. The consultation document was also published on the web where residents could post their comments on the proposals. The consultation started on 21st August 2014 and finished on 12th September 2014. A meeting was held with shop owners/freeholders on 5th September 2014 to discuss the proposals in person. All very generally supportive of the scheme

We Did

DECISION: MORNING LANE PUBLIC REALM IMPROVEMENTS Agree to: 1. Note the favourable outcome of the public consultation exercise. 2. Give approval to proceed with the implementation of the public realm improvements outside 2 – 20 Morning Lane. 3. Give approval to advertise statutory notices for the installation of a raised entry treatment table at the junction of Morning Lane with the service Road, and advertise waiting and loading/parking changes within the service road. Reason:- The proposals will: 1. Improve pedestrian accessibility by removing the existing, significant, cross-fall gradient between building line to carriageway, through the introduction of a tiered public realm treatment - with steps and ramps to maintain appropriate access. 2. Improve accessibility for pedestrians by providing step free crossing points at the junction of the service lane and Morning Lane, and by reducing and rationalising street furniture 3. Provide a pleasant, attractive public realm with trees and seating areas where pedestrian can enjoy the open space with improved air quality. 4. Provide loading and disabled parking facilities for adjacent businesses.

We Asked

How the paddling pool area could be improved, which was the preferred design out of 5 options presented and whether the fencing should stay as it is?

You Said

More seating/communal areas and some water play element. Option 5 was the most popular play area choice. Leaving the fence in place was the most popular choice

We Did

We are working on designs for the paddling pool area, and incorporating your views. For the play area, we will be appointing the designers of Option 5. The fencing will remain in place around the grassed area.

We Asked

Residents were invited to attend the yearly fun day at Colville. The event is organised by the Colville Estate Tenants and Residents Association (CETRA) supported by Hackney Homes officers.

You Said

More than 150 people enjoyed live music, barbecued food, and a spot of gardening while finding out more about Hackney Council’s regeneration of Colville on 12 July. CETRA talked about the proposals from the perspective of tenants and leaseholders, residents were also able to see designs and models for the third phase of Colville’s regeneration. The appointed architects, were on hand to answer questions about the programme, along with Council officers, while Hackney Homes and police officers provided information on their services.

We Did

A temporary new community garden at Kellett House was launched by Cllr Philip Glanville, Cabinet Member for Housing, who planted a sunflower as part of the green-fingered activities on the day. A new and permanent site for the community garden will be created as part of Colville’s regeneration.